DAIHAN Scientific terms and conditions of online sales (“Terms”) by PT. Daihan Saintifika Indonesia.

 

Scope

ATTENTION: Please read these Terms carefully as they apply to orders submitted by you to DAIHAN Saintifika Indonesia either online or over the phone for products and services available in the DAIHAN Saintifika Indonesia website or DAIHAN Saintifika Indonesia office. By ordering online or over the phone you confirm that you agree to these Terms governing such purchases.

 

Prices and Delivery Charges

Prices and payment will be as specified in the DAIHAN Saintifika Indonesia website, as determined when ordering online or over the phone. If applicable, DAIHAN Saintifika Indonesia will list delivery charges as a separate line item on its invoices. Prices will include the applicable goods and services taxes as at the date that the order is accepted by DAIHAN Saintifika Indonesia and the sale has been processed and concluded.

DAIHAN Saintifika Indonesia reserves the right to change prices published on the DAIHAN Saintifika Indonesia website at any time including, in respect of an order, at any time prior to acceptance of that order by DAIHAN Saintifika Indonesia.

DAIHAN Saintifika Indonesia reserves the right to correct the price at any time prior to delivery where there has been a typographical or other error in the price. DAIHAN Saintifika Indonesia will notify you of the corrected price. You may choose to pay the corrected price, however if you do not choose to pay the corrected price, then DAIHAN Saintifika Indonesia will have the right to cancel your order without further obligation to you (other than to issue an appropriate refund or credit to your account, as may be applicable, if you have already paid).

Prices quoted do not include installation. If you need assistance in installation, you can e-mail to us at inquiry@daihanindonesia.com or call our general line at +62 21 7989307 for assistance.

 

Orders

All orders are subject to acceptance by DAIHAN Saintifika Indonesia. DAIHAN Saintifika Indonesia will provide you with an order acceptance or rejection notice as soon as reasonably possible.

You will specify a delivery address within Indonesia, unless otherwise agreed.

DAIHAN Saintifika Indonesia products purchased within Indonesia will only be shipped or delivered within Indonesia.

 

Order Cancellation

DAIHAN Saintifika Indonesia reserves the right to cancel any accepted order prior to delivery at DAIHAN Saintifika Indonesia's discretion in the event of any pricing error or any material error in connection with your order or other conditions published in the DAIHAN Saintifika Indonesia relevant for your order, or if any further verification of your credit conditions or records so warrants. For the avoidance of doubt, DAIHAN Saintifika Indonesia will not be responsible for any pricing error or any material error as described above. If you have already made payment and your order is cancelled, DAIHAN Saintifika Indonesia will  issue an appropriate refund or credit to your account, as may be applicable.

Once you have submitted your order, it is final and binding upon you. Without prejudice to the above, in the event that you request a cancellation of your order or return of your product prior to delivery, DAIHAN Saintifika Indonesia will consider your request but will have the absolute discretion to decide whether to allow the same. DAIHAN Saintifika Indonesia’s decision will be final and no appeals will be entertained. In the event that DAIHAN Saintifika Indonesia decides to allow your cancellation of the order or return of your product, DAIHAN Saintifika Indonesia has the right to charge you a cancellation fee of fifteen percent (15%) of the value of the order.

 

Payment

Payment for products is due prior to delivery of the product. Payment for services is due prior to return of the serviced goods to you. Payment for services is due upon receipt of invoice. In any event you must make your payment in a form and at a time acceptable to DAIHAN Saintifika Indonesia. Where you make your purchase relying on credit provided by a third party, any acceptance by DAIHAN Saintifika Indonesia is subject to that third party providing credit to you. DAIHAN Saintifika Indonesia is not bound to complete the order and has no liability to you in the event that that third party fails to provide sufficient credit for the purchase.

DAIHAN Saintifika Indonesia may change credit or payment terms at any time if, in DAIHAN Saintifika Indonesia's opinion, your financial condition, previous payment record or the nature of your relationship with DAIHAN Saintifika Indonesia so warrants.

 

Title and Risk of Loss

Title to products passes to you upon the later of full payment and delivery of the products. Risk of loss and damage pass to you upon delivery.

 

DAIHAN SAINTIFIKA INDONESIA Products Availability & Discontinuance

Promotional offers and prices are for a limited time only, subject to the promotion terms & conditions. For the avoidance of doubt, the terms and conditions stated herein may be varied, altered or superseded (as the case may) in the event of any promotion or special deals, at DAIHAN Saintifika Indonesia’s absolute discretion.

Availability of the products is limited, and products may not be available for immediate delivery. DAIHAN Saintifika Indonesia reserves the right, without liability or prior notice, to revise or cease to make available any or all products. If there is any revision or cessation, DAIHAN Saintifika Indonesia will contact you and will discuss what (if any) alternative products are available. You will have the option to cancel or amend your order. If you have already made payment and your order is cancelled, DAIHAN Saintifika Indonesia will issue an appropriate refund or credit to your account, as may be applicable. If your order is amended and the purchase price changes, you will pay any additional amount due to DAIHAN Saintifika Indonesia in accordance with the payment terms herein stated or DAIHAN Saintifika Indonesia will issue an appropriate refund or credit to your account, as the case may require.

 

Warranty

All Equipment are covered by the applicable DAIHAN Saintifika Indonesia limited warranty, according to the terms and limitations specified in the warranty statement bundled with such products. You may have other statutory rights.

Daihan Saintifika Indonesia does not warrant that the operation of products will be uninterrupted or error-free.

 

Protection of Personal Data

You agree that any personally identifiable information you provide to us in connection with the DAIHAN Saintifika Indonesia website may be dealt with by DAIHAN Saintifika Indonesia in accordance with the terms specified in the DAIHAN Saintifika Indonesia Privacy Statement available at DAIHAN Saintifika Indonesia web pages.

You also agree that DAIHAN Saintifika Indonesia may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be checked against a credit reference or fraud prevention agency, which may keep a record of that information.

 

Governing Laws

Any contract or dispute arising in connection with these Terms will be governed by the laws in force in Indonesia.

www.daihanindonesia.com (“the DAIHAN Saintifika Indonesia Web site”) is owned and operated by DAIHAN Saintifika Indonesia. DAIHAN Saintifika Indonesia is committed to protecting your privacy. This Privacy Policy explains our data processing practices. By using the website, you consent unconditionally to the terms of this Policy. This Policy applies to users in Indonesia only.

 

Information collected

DAIHAN Saintifika Indonesia collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Website.

We collect information about you when you: 

·         visit the Website, and other sites accessible from the Website;

·         register with and buy products or services on the Website;

·         contact us e.g in writing, call customer services

We may supplement the information we collect about you with information we receive from within our company or other external agencies. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

 

Security and Accuracy of Information 

Please note that although no system of technology is completely safe, DAIHAN Saintifika Indonesia has endeavored to take all reasonable measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your information. 

You shall ensure that all personal detail provided to DAIHAN Saintifika Indonesia is accurate at the point of submission and that DAIHAN Saintifika Indonesia is kept abreast and updated of any change in your personal details. If for any reason you believe that your personal information lodged with DAIHAN Saintifika Indonesia is inaccurate or if you would like to amend and reconfirm your personal information, you may do so by typing your name and identity card number on the registration page.

 

Use of your information 

DAIHAN Saintifika Indonesia will use your information to provide and personalize its service. 
DAIHAN Saintifika Indonesia will use your information to: 

·         Manage and improve the Website

·         Administer and operate your account;

·         Tell you important changes to the “Website” and our services;

·         Manage promotions, competitions, customer surveys and questionnaires;

·         Check and verify your identity

DAIHAN Saintifika Indonesia will also use your contact details to communicate with you. DAIHAN Saintifika Indonesia may use your information to send you offers and news about DAIHAN products and services which it thinks may be of interest to you. DAIHAN Saintifika Indonesia may contact you by post, email, telephone or fax for these purposes. 

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service. We may use and share anonymized information outside the DAIHAN Saintifika Indonesia Company. However, we would like to reassure you that this never includes your personal information. 

 

Marketing Research 

Unless you indicate otherwise, we may contact you: 

·         with offers and information about DAIHAN Saintifika Indonesia products or services

·         with offers and information about partners’ products or services

·         for customer research eg to help improve our services

 

Disclosure and transfer of your information 

Your information will only be used internally by DAIHAN Saintifika Indonesia. DAIHAN Saintifika Indonesia will never disclose or pass your personal data to anyone else without your consent, except for any successors in title to our business authorized or required by law or to other companies who provide a service to us. We may also use and disclose information in aggregate (so that no individual customers are identified) for purpose of marketing, promotional, strategic development, research and customer care.

Whenever we transfer personal information to countries outside Indonesia we will ensure that appropriate security measures are taken. 

 

Accessing your information 

To obtain a copy of the information we hold about you, please contact our customer service at +62 21 7989307. Please confirm your Company name and any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.

 

Modification of the Privacy Policy 

DAIHAN Saintifika Indonesia reserves the right to amend this Privacy Policy any time without prior notice. You are responsible for regularly reviewing this Privacy Policy. Continued use of DAIHAN Saintifika Indonesia Website shall constitute your consent to such changes. 

 

Contacting us 

If you have any order query, please e-mail us at ….. or call our Customer Services at +62 21 7989307

 

www.DAIHANME.com (“the DAIHAN Scientific Middle East Web site”) is owned and operated by DAIHAN Scientific Middle East. DAIHAN Middle East is committed to protecting your privacy. This Privacy Policy explains our data processing practices. By using the website, you consent unconditionally to the terms of this Policy. This Policy applies to users in Middle East only. 

Information collected 

DAIHAN Middle East collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Website 

We collect information about you when you: 

·         visit the Website, and other sites accessible from the Website;

·         register with and buy products or services on the Website;

·         contact us eg in writing, call customer services

We may supplement the information we collect about you with information we receive from within our company or other external agencies. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information. 

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback. We also monitor customer traffic patterns and site use which enables us to improve the service we provide. 

Security and Accuracy of Information 

Please note that although no system of technology is completely safe, DAIHAN Middle East has endeavored to take all reasonable measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your information. 

You shall ensure that all personal detail provided to DAIHAN Scientific Middle East is accurate at the point of submission and that DAIHAN Middle Eats is kept abreast and updated of any change in your personal details. If for any reason you believe that your personal information lodged with DAIHAN Middle East is inaccurate or if you would like to amend and reconfirm your personal information, you may do so by typing your name and identity card number on the registration page. 

Use of your information 

DAIHAN Middle East will use your information to provide and personalize its service. 
DAIHAN Middle East will use your information to: 

·         Manage and improve the Website

·         Administer and operate your account;

·         Tell you important changes to the “Website” and our services;

·         Manage promotions, competitions, customer surveys and questionnaires;

·         Check and verify your identity

DAIHAN Middle East will also use your contact details to communicate with you. DAIHAN Middle East may use your information to send you offers and news about DAIHAN products and services which it thinks may be of interest to you. DAIHAN Middle East may contact you by post, email, telephone or fax for these purposes. 

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service. We may use and share anonymized information outside the DAIHAN Middle East Company. However, we would like to reassure you that this never includes your personal information. 

Marketing Research 

Unless you indicate otherwise, we may contact you: 

·         with offers and information about DAIHAN Middle East products or services

·         with offers and information about partners’ products or services

·         for customer research eg to help improve our services

Disclosure and transfer of your information 

Your information will only be used internally by DAIHAN Middle East. DAIHAN Middle East will never disclose or pass your personal data to anyone else without your consent, except for any successors in title to our business authorized or required by law or to other companies who provide a service to us. We may also use and disclose information in aggregate (so that no individual customers are identified) for purpose of marketing, promotional, strategic development, research and customer care. 

Whenever we transfer personal information to countries outside UAE we will ensure that appropriate security measures are taken. 

Accessing your information 

To obtain a copy of the information we hold about you, please contact our customer service at +97150493281 Please confirm your Company name and any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them. 

Modification of the Privacy Policy 

DAIHAN Middle East reserves the right to amend this Privacy Policy any time without prior notice. You are responsible for regularly reviewing this Privacy Policy. Continued use of DAIHAN Middle East Website shall constitute your consent to such changes. 

Contacting us 

If you have any order query, please e-mail us at info.ae@daihan-sci.com or call our Customer Services at +97150493281